FAQS

We are located in NSW Australia. Shipping will be made from Australia 

Yes! If you are from the Hunter Valley NSW, please add your items to your cart and at shipping there will be a 'local pickup' option. When i receive the order, i will be in contact to organise a day and time. 

Fine art prints can take up to 2 weeks to be shipped. Originals are generally shipped within the week. Greeting cards are also made to order & hand embellished so can range between 1-2 weeks. Please note that the post can sometimes have delays so its best to order early. 

Certificates of Authenticity come with all original pieces and limited edition prints. Open edition prints do not come with a certificate of Authenticity.

Yes I do!
Please note that Afterpay late fees, eligibility criteria and terms & conditions apply. Visit afterpay.com for full terms

Yes I do! any issues with shipping please feel free to email me at emilybirdseyart@gmail.com

Returns and Refunds

Your satisfaction with our artwork is our top priority. If, for any reason, you encounter an issue with your order or if the received item falls short of your expectations, we are committed to resolving the matter promptly.
 

Colour Accuracy: While we make every effort to provide accurate colour representation in our prints, please bear in mind that variations in screen calibrations can affect how colours appear. To ensure you're getting the most accurate perception of the artwork's colours, we recommend viewing it on multiple devices, such as desktop computers and smartphones.
 

Original Artwork Purchases: All purchases of our original artworks are considered final. Emily Birdsey personally oversees the meticulous packaging and secure delivery of these cherished pieces using reliable courier services. Posting original artworks are also quite costly and covered by the studio.
 

Change of Mind Purchases:
We do not offer refunds for change of minds.
 

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